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Turn Your Memories into Timeless Oil Paintings
ROOM S021, 2/F, THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG
Turn Your Memories into Timeless Oil Paintings
ROOM S021, 2/F, THE CAPITAL, 61-65 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG

Welcome to Real Oil Portraits (accessible via www.realoilportraits.com). By accessing our website and purchasing our hand-painted artworks, you agree to comply with and be bound by the following terms and conditions.

1. THE SERVICE

  • Real Oil Portraits provides premium, 100% hand-painted oil painting services, including custom portrait commissions and masterpiece reproductions.

  • All artworks are created by professional artists. We do not sell digital prints or machine-generated art.

2. PRICING & PAYMENT

  • Currency: Prices are displayed in your local currency based on your location. Final transaction amounts will be processed in the currency shown at checkout.

  • Payment Methods: We accept secure payments through Stripe (preferred), PayPal, and major Credit Cards.

  • Deposits: For custom commissions, a deposit is required to initiate the artistic process. This deposit is non-refundable once the sketching or painting has commenced.

  • Final Payment: Full payment of the balance must be settled prior to the dispatch of the finished artwork.

3. CUSTOMER OBLIGATIONS & COPYRIGHT

  • Image Rights: By submitting a photograph for a custom commission, you confirm that you own the intellectual property rights or have obtained explicit permission for its reproduction as an oil painting.

  • Indemnity: You agree to indemnify Real Oil Portraits against any third-party claims arising from the unauthorized use of images provided by you.

  • Legality: We specialize in reproducing works that have entered the Public Domain, ensuring compliance with global copyright standards.

4. THE ARTISTIC PROCESS

  • Hand-Painted Nature: You acknowledge that each painting is a unique, handmade creation. Minor variations in color, texture, and detail are inherent to the artistic process and distinguish real oil paintings from mass-produced prints.

  • Color Accuracy: Due to variations in monitor settings and the nature of oil pigments, final painting colors may vary slightly from the digital preview on your screen.

5. PRODUCTION & GLOBAL SHIPPING

  • Timeline: Delivery schedules vary based on the complexity of the artwork and the necessary drying time. Estimated timelines provided are guides and may vary by region.

  • Packaging: We utilize professional, high-durability materials to ensure your artwork is protected during international transit.

  • Import Duties: Any customs duties, taxes, or import fees levied by the destination country are the sole responsibility of the customer.

6. CANCELLATIONS & REVISIONS

  • Revisions: For custom portraits, a photo preview of the painting may be provided upon completion. Minor adjustments can be requested at this stage before shipping.

  • Finality: Once a painting has been approved or dispatched, the sale is considered final.

  • Cancellation: If an order is cancelled after production has started, Real Oil Portraits reserves the right to retain the deposit to cover labor and material costs.

7. LIMITATION OF LIABILITY

Real Oil Portraits shall not be liable for any indirect, incidental, or consequential damages. Our total liability shall not exceed the amount paid for the specific order in question.

8. GOVERNING LAW

These Terms shall be governed by international commercial principles. Any disputes shall be resolved through amicable negotiation or in a competent jurisdiction chosen by Real Oil Portraits.

9. CONTACT INFORMATION

Brand: Real Oil Portraits

Website: www.realoilportraits.com

Email: [email protected]